Conditions
Conditions
1. SCOPE OF APPLICABILITY
These general provisions apply to all agreements that are concluded with, to all quotations issued by and to all orders submitted to A2B-Sprinters, regardless of the service or product to which they relate, except in cases where other conditions have been agreed explicitly and in writing between A2B-Sprinters and the sender. By entrusting a shipment to A2B-Sprinters, the sender accepts unreservedly the current general terms and conditions. A sender is any natural or legal person that charges A2B-Sprinters with the shipment of goods or that concludes an agreement with A2B-Sprinters.
2. TRANSPORT PERIODS:
An agreed delivery period is only an indication. A delayed delivery is not a valid reason to demand compensation.
3. COMPLAINTS:
Any complaints relating to damage to goods delivered must be submitted in writing within 48 hours.
4. TRANSPORT:
a) The term ‘transport’ is understood to refer to any means of transportation A2B-Sprinters deploys to collect the goods from the sender or to deliver them to the consignee at the address provided by the sender.
b) The transport is performed on the basis of a calculation using software that also determines the number of kilometres to be driven and charged: complaints that relate to the number of kilometres charged will not be accepted.
5. RATES:
We reserve the right the adjust our rates at any time.
6. LIABILITY:
a) We cannot be held liable for the consequences of incorrect information provided by the customer.
b) A2B-Sprinters’ liability is at all times limited to the coverage provided in its CMR Insurance policy or to the liability provided for in the CMR Treaty, depending on which of the two is lower: A2B-Sprinters can never be sued for a higher amount. Our transports are always carried out subject to the CMR Treaty and the CMR terms and conditions as specified on the reverse of the CMR consignment note.
c) At the request of the sender, A2B-Sprinters can offer an optional all-risk insurance that must be requested no later than the time a shipment is ordered, provided the premium has been paid. If the sender independently takes out goods in transit Insurance, this insurance policy must contain a waiver of recourse clause vis-à-vis A2B-Sprinters.
d) If on delivery of the goods no statement is drawn up between A2B-Sprinters and the sender, A2B-Sprinters cannot be held liable for any damage to these goods.
e) We are only responsible for the shipment from the time we take possession of the consignment to the time we hand it over to the consignee. We are not responsible for the consequences, either directly or indirectly, of the loss, theft, destruction of or damage to a shipment that is attributable, even partially, to a coincidence or force majeure, to an error on the part of a third party or even to a minor error on our part or on that of one of our agents. The same applies if a coincidence or force majeure obstructs the fulfilment of the task; this includes strike action, lock outs, social conflicts, wars, invasions, revolutions, riots, ice-formation, snow, unfavourable times of day, an error on the part of a third party, mechanical failure, etc.
f) We only enter into an obligation to perform at the best of our ability and not an obligation to achieve a result and we can only be held liable for grave errors made on the part of one of the agents within the scope of the assignment. In any case, liability is limited to a maximum of € 100 per assignment
a) We cannot be held liable for the consequences of incorrect information provided by the customer.
b) A2B-Sprinters’ liability is at all times limited to the coverage provided in its CMR Insurance policy or to the liability provided for in the CMR Treaty, depending on which of the two is lower: A2B-Sprinters can never be sued for a higher amount. Our transports are always carried out subject to the CMR Treaty and the CMR terms and conditions as specified on the reverse of the CMR consignment note.
c) At the request of the sender, A2B-Sprinters can offer an optional all-risk insurance that must be requested no later than the time a shipment is ordered, provided the premium has been paid. If the sender independently takes out goods in transit Insurance, this insurance policy must contain a waiver of recourse clause vis-à-vis A2B-Sprinters.
d) If on delivery of the goods no statement is drawn up between A2B-Sprinters and the sender, A2B-Sprinters cannot be held liable for any damage to these goods.
e) We are only responsible for the shipment from the time we take possession of the consignment to the time we hand it over to the consignee. We are not responsible for the consequences, either directly or indirectly, of the loss, theft, destruction of or damage to a shipment that is attributable, even partially, to a coincidence or force majeure, to an error on the part of a third party or even to a minor error on our part or on that of one of our agents. The same applies if a coincidence or force majeure obstructs the fulfilment of the task; this includes strike action, lock outs, social conflicts, wars, invasions, revolutions, riots, ice-formation, snow, unfavourable times of day, an error on the part of a third party, mechanical failure, etc.
f) We only enter into an obligation to perform at the best of our ability and not an obligation to achieve a result and we can only be held liable for grave errors made on the part of one of the agents within the scope of the assignment. In any case, liability is limited to a maximum of € 100 per assignment
7. PACKAGING:
The packaging of the goods is to done by the sender or at least under the sender’s full responsibility. The sender will protect the goods against all risks attached to the transport, taking account of the nature of the contents, the destination and the procedures and actions inherent to the transport. The sender will in particular ensure that the content or a part thereof cannot be removed without the packaging becoming damaged. The sender will entrust to A2B-Sprinters uniform shipments. The sender will avoid entrusting to A2B-Sprinters multiple packages that are held together with tape or rope. A2B-Sprinters reserves the right to refuse goods that do not meet the abovementioned requirement.
8. PAYMENT / INVOICING:
a) All corrections or price rises that are not immediately contested at the time of the delivery of the goods or services will be considered as accepted by the customer.
b) No order of goods or services can be cancelled or changed unless cancelled or changed with our written permission. In the case of the cancellation of an order, a fixed and irreducible compensation will be charged equal to 30% of the total price of the ordered goods or services.
c) All invoices are payable in cash at our offices. In the event of non-payment, monthly interest of 1.5% and irreducible compensation of 20% of the invoice amount or at least 125 euros will be charged without prior notice of default.
d) The transport to which we are entrusted comes under our General Terms and Conditions of Sale.
e) The Conditions of Carriage, which are based on the Convention on the Contract for the International Carriage of Goods by Road (C.M.R.), also apply. These conditions may be inspected at our offices.
f) All disputes are to be presented to the competent court of the district of Antwerp.
a) All corrections or price rises that are not immediately contested at the time of the delivery of the goods or services will be considered as accepted by the customer.
b) No order of goods or services can be cancelled or changed unless cancelled or changed with our written permission. In the case of the cancellation of an order, a fixed and irreducible compensation will be charged equal to 30% of the total price of the ordered goods or services.
c) All invoices are payable in cash at our offices. In the event of non-payment, monthly interest of 1.5% and irreducible compensation of 20% of the invoice amount or at least 125 euros will be charged without prior notice of default.
d) The transport to which we are entrusted comes under our General Terms and Conditions of Sale.
e) The Conditions of Carriage, which are based on the Convention on the Contract for the International Carriage of Goods by Road (C.M.R.), also apply. These conditions may be inspected at our offices.
f) All disputes are to be presented to the competent court of the district of Antwerp.
